Free Shipping to UK, USA, Canada, and Australia

F.A.Q.


Frequently Asked Questions

 

Q: How long does shipping usually take?

A: We ask that you allow 1 to 4 weeks for shipping. Two weeks is the average. Custom printed items like t-shirts, and Canvas Prints may arrive sooner, however it usually takes a few days to process and pack your order (3 to 7 days), print the item (1 or 2 days) and then approximately 5 to 15 days for your order to be delivered.

*Please note on some occasions Canada Postal Service has been delaying some orders and may take extra time for delivery.

Q: Can I track my order(s)?

A: Yes! We offer shipping with tracking in the USA. As soon as the order has been processed and picked up, we will email you a tracking number and the link you can check the status of your order with. International Orders please note: shipping with tracking may not always be available in all countries outside the United States.

Q: Do you save my credit card details?

No. Your credit card details are not stored on our servers. The information goes directly from your computer to our payment service provider and we never see it.


Q: I did not get an email receipt from you. Why?

 A: We always send you a confirmation email after you purchase, however it is pretty common for people to incorrectly input their email addresses. Sometimes filters in email programs will send the email to a junk folder.

 

Q: Is this a secure site for purchases?

A: Yes! Absolutely! We guarantee your safety and security. All site communication and data transfer are secured and encrypted.


Q: What is the average time it takes for items to be delivered?

 
A: The average shipping time for the United States is two weeks, but may be as little as 5 to 7 days and as long as 30 days. International orders to Canada may take longer. We understand that the delivery times might be a little longer than you're used to, but this is one of the reasons why we are able to offer such unique one of a kind products!

 
Q: What if I want to send a product back to you?


A: It depends on what the product is. We have a friendly quality control team to assist you if you have any problems and our #1 priority is to work with you until you are happy! That's how we plan to build our business - with happy satisfied customers who keep coming back!